Terms Of Purchase And Refund Policy

We are so happy you decided to consider purchasing a product or service from us here at CW ALLIANCE, LLC (“us”). Your satisfaction is very important to us!  These Terms of Purchase and Refund Policy apply to all purchases you make from us via our website, over the phone, at a live-event, or in any other manner.

Sales of Our Programs And Services

     All our educational services, physical products, digital downloads, and informational programs and services are aimed at helping you achieve certain results in your life, personal growth, wellness, or your business. However, we cannot and do not guarantee any specific outcome or that you will achieve any particular goal. In fact, we are providing our informational programs and services to you as just that: information. All digital products and educational resources—such as eBooks, guides, courses, templates, or checklists—are intended for informational purposes only. You are solely responsible for what you do with any of the information we provide and any outcomes that result. We make no claims or warranties, express or implied, about the effectiveness or suitability of these materials for your specific situation.  Furthermore, any testimonials of other students in our programs are no guarantee of your own success but simply provided as examples of what others are doing.

Please note that print-on-demand items (such as custom apparel, journals, or accessories) are made to order and may have slight variations in color, sizing, or print placement. These items are non-refundable except in cases of defect or error. Be sure to review sizing charts and product descriptions carefully before purchasing.

Due to the nature of digital content, all digital products are non-refundable and non-transferable once accessed or downloaded. If you experience technical issues, please contact us and we’ll be happy to assist.

Any personalized or custom service (such as done-for-you designs, coaching, or branded templates) will be delivered based on the information and direction you provide. We do not guarantee business growth, income generation, or specific performance results. Revisions may be subject to limits as outlined in the service agreement.

Returns and Refunds

If you are not fully satisfied with any of our products or services, please contact info@cw-alliance.com. We stand behind our Self-Advocacy Bundle with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a full refund within 30 days of your purchase date by contacting info@cw-alliance.com.

Refund Terms:

You will receive a complete refund of the purchase price minus actual shipping costs for physical items (books, t-shirt, and accessories).

Upon refund processing, access to all digital products, courses, and online materials will be removed from your account.

Physical items do not need to be returned, but if you choose to return them, return shipping costs are your responsibility.

Refund requests must be submitted within 30 days of the original purchase date.

Refunds will be processed within 5-7 business days using the same payment method used for the original purchase.

Exceptions: Custom or personalized items are final sale and not eligible for refund except in cases of defect or error on our part.

Name and Likeness Permission & Release

You agree if that if you attend an event live or online you give us permission to audio and video record and photograph you, and to use your name, likeness, audio, video, and photograph of you at the event for any purpose, in any manner, in any medium, now known or hereafter developed. You irrevocably grant to us the rights to use your name, likeness, and any audio/video recordings of you without further payment and without the ability to review the final product. 

Payment Plans

If you purchase a product or service utilizing a payment plan, you are responsible for all agreed-upon payments. If any payments are not timely received, the entire purchase is void and no payments will be refunded. If you use a third-party lender, even one suggested by us, you agree that you will perform your own due diligence and further acknowledge that we have no knowledge of any lender or offer any financial advice.

When You Buy from an Affiliate

We make no representations of any kind as to the products and services of any of our affiliates. Any purchase made through a third-party affiliate is subject to the affiliate’s own terms and conditions.

Force Majeure

We are not responsible for failure or delay of performance if caused by an act of God; hostility; telecommunication outage; government restrictions; a pandemic or other event outside of our reasonable control.